Strut Support

Walk more. Scroll less. We're here to help.

Need a hand? Email us at hello@getstrut.app and we'll get back to you as soon as we can.

Frequently Asked Questions

How does Strut block my apps?

Strut uses Apple's Screen Time (Family Controls) framework to block the apps you choose until you hit your daily step goal. You pick the apps, you set the goal — Strut just holds you to it. Strut can also show you your own screen time — your usage totals and your most-used apps — so you can see where your time actually goes. All of it stays on your device: none of your Screen Time information is ever uploaded to our servers. The specific apps you pick to block are handled by iOS as tokens Strut itself can't read.

How does Strut count my steps?

Strut reads your step count from Apple Health, with your permission. Your goal progress updates throughout the day, and your apps unlock automatically once you reach it.

My steps aren't updating — what do I do?

Make sure Strut has permission to read steps: open the Health app → tap your profile → PrivacyAppsStrut, and confirm Steps is turned on. A walk of a few minutes will refresh your progress.

What do I get with Strut Pro?

Strut is free to use. Strut Pro unlocks unlimited app blocking (beyond 3 apps), extra weekly streak freezes, custom schedules and strictness modes, and advanced insights. You can keep using Strut free for as long as you like.

How do I manage or cancel my subscription?

Subscriptions are handled by Apple. Open the Settings app → tap your name → SubscriptionsStrut to change or cancel. If you cancel during your free trial, you won't be charged.

I already paid — how do I restore my purchase?

On the Strut paywall screen, tap Restore Purchases. Make sure you're signed in with the same Apple ID you used to subscribe.

How do I delete my account?

In the app, go to Profile → Settings → Delete Account. This permanently removes your profile, stored step history, friends, and pending requests. This can't be undone.

Still need help?

Reach out any time at hello@getstrut.app. We read every message.